Tuesday, September 13, 2011

‎"Promise me you'll always remember: You're braver than you believe, and stronger than you seem, and smarter than you think." (Christopher Robin to Winnie the Pooh)  A.A. Milne

Friday, September 2, 2011

bizarre

It’s weird being human. Life itself is odd, and then we increase the lunacy by choosing a profession with a structure that is inherently bizarre.



We work a job where we often don’t get paid for our time and expertise. I think that every professional in the world should work on a commission basis, just like us. Lawyer? You don’t get paid if we don’t win. President? Not a penny until everybody has something nutritious to eat. Doctor? I’ll write a check when I’m healthy. Airline? Pound sand until I’m on the ground, on time, holding unbroken luggage. Think of the difference THAT would make in the world!



If we do manage to get paid, we get paid the same amount no matter if the deal goes along slicker than a greased pig or if it takes months of blood, sweat, tears, and sleepless nights. Sometimes I make $1,000 an hour, sometimes it’s more like 10 cents an hour.



We work a job where we have no idea when we get up in the morning what’s going to happen that day. A day with a clear calendar at 8 AM might see me writing 6 different offers, we might see 6 deals go south, or I might get a nap. There’s just no predicting.


If we work with a buyer, we usually expect to get paid by the opposing side, which is weird. To explain to a buyer how it could happen that they might get to write us a check (for taking good care of their best interests and probably getting them an awesome deal) is viewed as some sort of nasty betrayal. Truly bizarre!



And then, on top of being human and a REALTOR®, we decide to practice in Arizona - the Wild West and land of Article 26. Article 26 allows a licensee to write contracts. I seem to remember being told (back in the Dark Ages at pre-licensing school) that Arizona is the only state that does allow it. Can you imagine trying to work a deal where you had to wait for an attorney to write the offer and addendums and BINSR? I don’t even want to think about it – I needed a simple letter from an attorney 2 weeks ago and finally got my hands on it last Thursday. Being totally at their mercy would make me crazier.



Sometimes I think that being a REALTOR® is like herding cats (The buyer cat, the buyer cat’s agent cat, the seller cat, me usually as the seller’s agent cat, the lender cat, the underwriter cat, sometimes the asset manager cat, the title examiner cat, the home inspector cat, and the title officer cat who is also trying to herd everybody.) through a maze of thousands of carefully arranged dominos. I want the dominos all to fall precisely at the right time, but these damn cats keep getting their own ideas and it’s illegal and probably bad business to hit them.



Or, being a REALTOR® is like riding a roller coaster. Our income depends on the above dominos falling in an orderly and controlled fashion. This requires that so many other people do their job competently, but how and when they do that job is out of my control. If just one of those people drop the ball or discover a defect in the property or the title report I go from scooting along happily looking forward to a nap straight into crisis mode, in about point-2 seconds. (And yes, I do wave my hands in the air and scream, just like on a roller coaster. It’s great therapy, and the grandchildren find it to be eminently amusing. Try it sometime.)



What about when one of those cats is totally incompetent? Or to be kind, they’re perfectly competent in their own stomping grounds but today they aren’t there? What if that incompetent cat is the agent on the other side of the deal? AND what if in the midst of doing your job and selling the property you agreed to pay him half of the commission if he would bring you a buyer?


I got an offer from just such a guy.


He didn’t include the On-Site Wastewater treatment or the well addendum, both of which were necessary. When I included them with the Counter offer he got confused and twitterpated and defensive.

He did, however, include office-generated addendums that I had never seen, insisting that I disclose an alphabet soup made up of stuff that I have never heard of. When I countered with, “Sorry. We don’t need these stinkin’ addendums” (or something along those lines) he informed me with tears in his eyes that he wouldn’t get paid if they weren’t filled out to his Broker’s satisfaction. This paperwork is necessary and required in Brokerage Far Away. He counseled his buyer to refuse to sign my counter if we wouldn’t do his very important disclosures, which did not have an “I dunno.” option.

I talked to his Broker and beat him with my credentials and finally convinced him that we’re not hiding anything, we just honestly don’t know what those things are and I’m not going to allow my Seller to fill out a disclosure when I don’t know what it’s talking about. He relented and that’s all fine, but we wasted 12 days in the process and my Seller doesn’t have 12 days to waste.



In the normal world out there, we get to pick who we work with. Not REALTORS®. If an agent brings me an offer or my buyer falls with in love with a listing, I work with whatever agent I get. AND they get half of the money, whether they do a good job or whether they just keep running around lighting unnecessary fires that I have to put out. Strange.


For fans of the totally bizarre, what about the short sale that’s in escrow, ready to close, docs are being signed at title as we speak and the bank finalizes the foreclosure, literally 1 hour before the short sale would have recorded? AND then puts it back on the market for $30,000 less than they would have gotten from my buyers 6 weeks ago? Sheesh. Bizarre. And stupid, and makes me pull out and dust off my conspiracy theories in trying to make sense of it.

 
REALTORS® are a strange breed, to be able to deal with this sort of uncertainty. I think back on all of the agents that I’ve known in the past 24 years. I guess that 1 out of 100 are still active. Especially lately, it’s bizarre and it’s hard, this business of ours. In spite of all that we’re making it work.


I told an agent today that 3 things are required to make it in real estate in a tough market. Success requires talent, luck, and hard work. I think that the agents without all 3 of these have washed out, and today we’re left with the cream of the crop. That’s awesome!



So give your favorite REALTOR® a pat on the back. We’re smart, we’re tough, we’re flexible, we’re brave, and we’re proud of what we do! We are the few, the strong, the REALTORS®!